Privacy Policy for WeUpdate Social
Effective Date: 01/05/2025
At WeUpdate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use UpdateSocial ("the App").
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you register or use the App, we may collect:
Name and email address
Login credentials (if not using OAuth)
Profile photo
Contact details
b. Social Media Account Data
To schedule and manage your posts, we may collect:
Access tokens or authorisation credentials from social platforms (e.g., Facebook, Instagram, X/Twitter, LinkedIn)
Content you submit for scheduling (e.g., text, images, video)
Account insights and analytics (e.g., likes, comments, engagement)
c. Usage Data
We may collect data about how you interact with the App:
Log data (IP address, browser type, pages visited)
Device information
Date and time of use
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve the App
Authenticate users and connect to social media platforms
Schedule and publish your posts
Provide analytics and reporting
Respond to your queries and provide support
Send service-related updates and notifications
Ensure the security of your account and data
3. Sharing Your Information
We do not sell your data. We may share your information with:
Social Media Platforms – as required to publish your scheduled content
Service Providers – such as cloud storage or analytics providers, under strict confidentiality agreements
Legal Authorities – if required by law or to protect our rights
4. Data Storage and Security
We store your data securely using industry-standard encryption and access controls. Access tokens are encrypted and stored securely. We take all reasonable measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
5. Data Retention
We retain your information as long as your account is active or as needed to provide you services. You may delete your account at any time, after which we will remove your data from our active systems within 30 days.
6. Your Rights
Depending on your location, you may have rights to:
Access the personal data we hold about you
Correct inaccurate data
Delete your data
Withdraw consent for data processing
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [your contact email].
7. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before interacting with them.
8. International Data Transfers
If you use our App outside the country of our servers, your data may be transferred internationally. We ensure all necessary safeguards are in place to protect your data in such cases.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new version on our website and updating the effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
WeUpdate